CLAIMS

Claims

Contact your broker to notify them of the incident. Your broker’s details will be available on your policy schedule.

How do I file a claim?

Contact your broker to notify them of the incident. Your broker’s details will be available on your policy schedule.

You can either download the claim forms from our website (on the right) or request same from your broker.

The forms are to be submitted to your broker with supporting documents. Your broker will then submit your claim forms to ISG and the claim will be processed.

If you are having any difficulty in submitting your claim. Please do not hesitate to contact ISG’s Claims Department on +16042568566

If you are unhappy with the outcome of your claim, please lodge a complaint by following the guide here

Claims Documents

Motor Accident Claim
Motor Theft Claim
Non-Motor Claim
Non-Motor Claim (Under USD $ 15,000)
Personal Accident Claim
ISG Public liability Claim

Claims Checklists

File a claim 24 hours a day, seven days a week.

Call our claims hotline at +16042568566 to get things started.

Download an insurance claim form

Vehicle Repairs

Report a claim in minutes -however is easiest for you. Have us manage your repairs along with your claim, then track your vehicle's repair status and payments made on your claim. If you need help immediately, we can arrange for roadside assistance.